Services
Business Etiquette:
Seminars and Individual Training
Manners matter, particularly in the workplace. Real-World Etiquette delivers hands-on business etiquette training in a variety of formats. Train your team to be professional, polite, confident, polished and effective communicators.
As an employer, you’ll be rewarded with reduced workplace stress, a happier, more cohesive team, increased productivity, and much-improved customer service.
As a university, you’ll build your brand by sending job-ready graduates into the workplace— what better way to build relationships with alumni than to contribute to their success? You’ll also strengthen your reputation in the business community, attract high-quality employment recruiters, increase job opportunities for future alumni, and help lock in your long-term success.
Have a workplace challenge that you don’t see addressed on this page (or even one that you do)? Call us at (616) 956-8040 to discuss your business etiquette or other workplace needs. Initial consultations are no-charge and no-obligation.
Seminars
(typically held at your worksite)
Speakers Training Camp™
Half-day to two days, workbooks included
How would you like to walk into your next presentation feeling more excited, more confident, and more “on your game” than ever before? Attend this highly interactive training, and you’ll not only gain confidence and enthusiasm, you’ll also discover:
- Surefire Ways to Captivate Your Audience—and How To Avoid Putting Them To Sleep
- 7 Easy Steps to Organizing Your Presentation for Maximum Impact
- How to Make Nervousness Your Ally, Not Your Enemy
- Developing a Dynamic Style, and Much More!
You’ll find this session to be fun, practical and paced just right. Best of all, you’ll have the opportunity to practice and refine your skills in a safe, supportive environment.
From Flipflops to Wingtips:
How to Excel in the Professional Workplace
Up to half-day seminar for Generation Y employees who are new to the workforce
Topics include:
- 7 Realities of the Workplace You May Not Have Learned in College
- The Top 5 Qualities Employers Look for—and How to Demonstrate Them
- Creating Your 90-Day Success Plan
- Succeed at Work and Still Have a Life
- Creating Your Personal Board of Directors, and Much More
Communicate Like a Professional (Now That You Are One)
Up to full-day seminar for Generation Y employees who are new to the professional workforce
Topics include:
- Real-World Email Etiquette
- Upgrading Your Telephone Manners
- Eliminating Filler Phrases from Your Speech (such as “like” and “you know”)
- 7 Ways to Ensure Powerful Presentations
- Lousy Handshakes and Other Deal-Breakers
- Handling Awkward Situations With Ease, and Much More
Outclass the Competition: Business Etiquette
Up to half-day, workbooks included
Topics include:
- The New Three Rs of Business Etiquette
- How Etiquette and Protocol Intelligence Can Turn You into a Star Performer
- Introducing Yourself and Others With Ease
- Mingling Like a Pro—What to Do and What Not to Do
- Power of a Great Handshake, and Much More
Outclass the Competition: Dining Skills
Up to half-day, includes workbooks and dining tutorial
Topics include:
- Business Entertaining
- Extending and Accepting Invitations Properly
- Duties of a Good Host
- Styles of Eating—American and Continental
- Visual Dining Tutorial, and Much More
Outclass the Competition: the Whole Enchilada
Up to one-day seminar with tutorial luncheon and workbook
This seminar encompasses both portions—Business Etiquette and Dining Skills—as listed above, and is ideal for organizations seeking to give their team more in-depth etiquette training and reinforcement.
How to Succeed in the International Arena
Up to half-day, workbooks included
This seminar is imperative for anyone whose job requires communicating, negotiating and socializing in the global marketplace. Reinforce the considerable talents that brought you this far, and develop the protocol and personal diplomacy skills that will tip the scales in your favor, no matter where you conduct business.
Topics include:
- Ensuring Your Success with a Pre-Meeting Action Plan
- Negotiating to Win
- Creating a Positive First Impression
- Recognizing the Importance of Rank and Status
- Business Card Protocol, and Much More
Dine Like a Diplomat
Up to half-day, workbooks included
Good manners go hand-in-hand with leadership. To compete effectively in the international arena, successful executives must be as skillful at the dinner table or cocktail party as they are in the boardroom. This seminar will propel executives to world-class status.
Topics include:
- World-Class Entertaining
- Seating Guidelines (and Why These are Crucial)
- Styles of Eating—American, Continental and Asian
- Dining Skills You Can Take Anywhere
- Rules for Toasting, and Much More
Individual Consultation
Whether you would like to groom your high performers for increased responsibility or simply provide extra training for that person with high-performer potential, Real-World Etiquette can help. Our approach is friendly, respectful, encouraging and down to earth. Call us today at (616) 956-8040 to discuss how we can help you achieve the results you desire.