Corporate Etiquette:
Seminars and Individual Training
Manners matter, particularly in the workplace. Real-World Etiquette delivers hands-on corporate etiquette training in a variety of formats. Train your team to be professional, polite, confident and effective communicators. Your reward: reduced workplace stress, a happier, more cohesive team, increased productivity, and much-improved service to your clients and customers.
Real-World Etiquette serves clients in the following markets:
Atlanta | Chicago | Dallas/Fort Worth | Denver | Detroit | Grand Rapids (MI) | Houston | Las Vegas | Los Angeles | Milwaukee | Minneapolis | New York City | Oakland (CA) | Phoenix | Portland (OR) | Seattle | Sacramento | San Antonio | San Diego | San Francisco | San Jose | Tucson | Washington, DC
Seminars (held at your worksite)
The Real-World Etiquette Experience (half-day)
When all your young associates receive the same information and are held to the same standard, everyone benefits. Especially you, the manager.
Option A: SEMINAR ONLY
Topics include:
- Professional boundaries vs. social boundaries: how to be friendly without going overboard
- Respect: how to give it, how to get it, why it matters
- Presenting a professional image—in person, on the phone, and via email
- Nonverbal communication: how to inspire confidence and credibility
- Conversational skills: interacting confidently and appropriately with all levels of staff, clients and customers
Option B: SEMINAR + SMALL-GROUP COACHING TO MAKE SURE THE TRAINING STICKS
After attending The Real-World Etiquette Experience, your associates will receive monthly small-group coaching via telephone for 90 days. This more intimate setting will focus on helping your associates integrate, apply and develop their new skills. We'll even throw in one hour per month of one-on-one coaching for you, the manager, to address your needs and challenges. After all, you deserve to grow in your job too.
Communicating with Confidence
Up to full-day seminar for young associates
Topics include:
- Real-World Email Etiquette
- Upgrading Your Telephone Manners
- Eliminating Filler Phrases from Your Speech (such as “like” and “you know”)
- 7 Ways to Ensure Powerful Presentations
- Lousy Handshakes and Other Deal-Breakers
- Handling Awkward Situations With Ease, and Much More
Individual Consultation
Whether you would like to groom your high performers for increased responsibility or simply provide extra training for that person with high-performer potential, Real-World Etiquette can help. Our approach is friendly, respectful, encouraging and down to earth. Call us today at (858) 678-8676 (Pacific time) to discuss how we can help you achieve your desired results.